Operations Support for Business Owners
with Big Dreams & Full Lives
Finally, a business that runs itself. Well, almost.
OPERATIONS
TECH SOLUTIONS
NOTION builds
BUSINESS MANAGEMENT
You've built something incredible. You've got clients who love you, a service that changes lives, and revenue that proves this thing works.
BUT… (Obviously there’s a “but” or you wouldn’t be here.)
You’re also wasting your time triple-checking that the invoice went out, wondering if your team remembered to follow up with that lead, and mentally keeping track of seventeen different moving pieces at any given time, and [insert other example].
Stop that. You don’t need to be doing that. That’s not your job anymore!
Or, at least, it won’t be, once you let us give you back your life.
The best thing about having a successful business?
Actually getting to enjoy it.
Hiii! I’m Alyssa (she/her) –
Operations Support Specialist, Systems Translator, & Professional Life-Giver-Backer.
You built your business to live a life on your own terms — more time with your fave people, freedom to choose what matters, the ability to say yes to what excites you — but somehow you ended up being the person who remembers everything and holds the whole operation together and has to run the show alone (exhausting, much?).
You don’t have to do this all by yourself anymore.
Two weeks of vacation isn’t enough for a whole year. Someone else can handle the passwords. You don’t need to be the one creating the checkout link. You don’t need to be the one even thinking about which checkout links need to be created, period.
And before you break out into hives reading that, yeah, you CAN give up control without your business crumbling.
AND I’M THE FOUNDER OF CREATING FREEDOM AGENCY.
You want it all, and you refuse to choose.
WHEN YOU WORK WITH US, YOU DON’T HAVE TO.
Ways we can give you operations support that makes running your business feel as good as the ~idea~ of it did.
ONGOING OPERATIONS SUPPORT
Your brain is fried from being the person who has to remember everything, manage everyone, and somehow still do the actual work that makes money. We step in and handle whatever's eating up your time and mental energy – running team meetings, managing launches, or just getting that CRM updated so you can stop losing leads.
Choose your own adventure: Fractional COO, online business management, operations assistance – depends on how much you want us to take over. We become part of your team and handle it month after month, so you get to focus where your energy is needed the most.
Done-for-you leadership, management, or task execution
PROJECT-BASED OPERATIONS SUPPORT
Need a library of processes for your team to reference so they leave you alone? Notion setup that you and your team will actually use instead of abandoning after two weeks? Complete client management system that won’t have deliverables going MIA? Course platform that doesn't drain your bank account ever. freaking. month??
We fix it once, and we fix it right.
Take the whole project off your plate – scope it, build it, test it, and hand it back working. You approve the plan, and we handle everything else. No project management, no chasing contractors, no wondering if it'll actually get done.
Done-for-you intensive support
STRATEGIC OPERATIONS SUPPORT
Sometimes you don't need us to do it, you just need us to help you figure out what "it" actually is. You know something's off but can't pinpoint what's broken. Your team is busy but somehow, busy with the wrong shit and everyone’s just barely keeping up.
Recurring revenue is good but it’s inherently tied to chaos and stress. We sit down with you, dig into what's going wrong, and create a clear plan for fixing it. Strategic consulting for when you need someone who's been there before to help you see what you can't.
Done-with-you strategic guidance
“I have a second brain, someone to actually lean on that actually cares about me, not just my business."
I didn't think anyone would understand the complexity of my agency + feel skilled enough to be able to handle it. I was entirely wrong and you’ve made me feel not only comfortable, but trusting in your capacity and skills.”
- Cami Sarria | SELF The Agency
Building SOPs is easier than you think.
Download our FREE SOP Template to get a plug-and-play framework for documenting your processes, so you can train your team, delegate effectively, and stop being the only person who knows how things work.
“They know their sh*t"
[CFA is] great at helping you map out what you want to get done, and will actually help you make moves in your business so you can stop writing down all these ideas in your notes app and actually start doing them.”
“They knew when to reign me in vs encourage me to go for it and it helped me feel so much more connected to my biz, especially during a time where I was feeling less passionate and a little distracted.”
- Alethea Tyler | Copy, with Spice
What's it costing you to keep treating operations support like a “nice-to-have” luxury, instead of a necessity?
HAVING HELP IS *THE THING* THAT WILL LET YOU GROW YOUR BUSINESS.
You've gotten a taste for what's possible – you know you need help, but you're not sure what kind of help you need right now.. You're second-guessing yourself about whether you really need the higher level support or if you should just start with the basics. Or you're worried you'll pick the wrong thing and waste money. Or wondering if we'll even "get" your specific type of business.
Good thing it just so happens we literally do this for a living – and our first step in working with someone new is always helping them figure out what they actually need vs. what they think they should want. Honestly, half our job is just helping people figure out what makes sense for their situation. Let's start there.
(Plus, you know, there’s that whole "having a life outside of work" thing…)
Our aim is to create a space where every person – regardless of race, gender identity, sexual orientation, religion, income status, or other identities – feels welcome and valued. We know there’s still so much work to do – as individuals, as a business, and as a society. We’re committed to making a difference through the work we do: supporting founders from underrepresented communities, creating more pathways to financial freedom for those who have been historically denied it, and power landing in the hands of people who’ve been overlooked for far too long. Because freedom should be accessible to everyone, not just those who've always had access to it.
As the founder of CFA, I want to humbly acknowledge that I am gratefully working, creating, teaching, learning, playing, and living on the stolen, unceded, traditional territory of the Kwikwetlem First Nations, which lies within the shared territories of the Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), sq̓əc̓iy̓aɁɬ təməxʷ (Katzie), xʷməθkʷəy̓əm (Musqueam), Qayqayt (qiqéyt), Sḵwx̱wú7mesh (Squamish), and Stó:lō Nations, in a place now known as Coquitlam, BC.
